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Questions about a preliminary 20-day notice, a certified mail payment demand, your contractor profile, or an order you've already placed? Leave your details and a real person will follow up, usually within one business day. Prefer email? Our inboxes are listed below.
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Frequently asked questions
How fast will I hear back?
A real person follows up on every submission, usually within one business day. If you're up against a preliminary notice or lien deadline, reply to the confirmation email and say so, and we'll move you to the front of the queue.
Why do you need my phone number?
So we can reach you by text or call, whichever is faster than email when a deadline is close. The SMS consent box is unticked by default and we won't take a number without it. Reply STOP to any message to opt out, or HELP for help. Message frequency varies and message and data rates may apply.
What will you text me about?
Account notifications, service-related messages about your notices and orders, and occasional marketing about our services. That's the full scope, and it's spelled out in the consent text on this page. You can opt out at any time by replying STOP.
Can you tell me whether I still have lien rights?
We can walk you through the dates and the statute, and our free deadline calculator does the arithmetic for you, but Prelien.co is not a law firm and nothing we send is legal advice. For a call on a contested claim, talk to a California construction attorney.
Something on my contractor profile is wrong. Is this the right place?
Corrections move faster through the claim form, which lets you find your CSLB license first so we know exactly which record to fix. Use this page for anything that form doesn't cover.